You are moving out and we will MISS YOU! We wish you well. Here is some helpful information for the move out process to go smoothly.
Quick Tip: Don't forget to change your address: USPS.com/move
When moving out, you need to leave the apartment in the same condition as when you moved in. You are responsible for all damages in your apartment; such as marks/holes in the walls, etc. Below is a list of items that we recommend doing before vacating your apartment, the items below are also what we will be focusing on when inspecting your apartment:
All Floors (Bedrooms and Common Area/Living Room): Vacuum floors, mop floors and dust off baseboards. We look for stains, tears, and holes. Floors need to be free of any debris.
Bathroom: The tub, shower, toilet, sink, and fixtures need to be cleaned thoroughly. The floor should be mopped, and all surfaces wiped down.
Kitchen: All the appliances should be cleaned and emptied of any residual food. Be sure to clean the inside and outside of the refrigerator, stove, and oven. Appliances are often forgotten.
Trash: Take all trash to the trash destination. Do not leave any items in the apartment or outside the front door. If we must remove any trash, boxes or unwanted items from your apartment, your account will be charged $30 per 30 lb bag or item we must remove. Anything left in the apartment is considered trash and will be billed accordingly. This is the area where we, typically, notice the highest amount of charges for people moving out. Please take everything in the apartment with you. (the exception are cable boxes**) Trash out charges can add to your Final Account Statement very quickly.
**Any Cable Equipment: Please leave behind the Cable box, HDMI and power cords, and remote. The cable boxes and remotes belong to the property. If a cable box or remote has been removed from the apartment you can be charged $50 per box missing.
Windows: Make sure all window seals are wiped down and that there are no missing/torn screens.
Electrical Plate Covers: Make sure they are all wiped down and that none are missing or damaged.
Don’t forget your washer and dryer...empty the dryers lint trap and be sure to check for clothes you may have forgotten!
Return ALL keys (i.e. entrance, and mailbox keys). When returning keys, place inside an envelope and write your name, apartment address associated with the keys, forwarding address and updated phone number and email address. Envelopes can be provided while supplies last (ask the office). Please note, if we cannot identify clearly that you turned in keys, you can be charged for lock changes.
If you are moving out earlier than the expiration date on your lease contract, remember that:
You are still responsible for paying the remainder of your lease even if you choose to move-out early
Final Account Statement will be processed after your lease contract expires..
The final day to return keys will be July 25, 2021. Please return the keys to the University Landing offices located at 1610 E. Washington Street, Greensboro, NC 27401. Do not simply leave the keys in the apartment.
If you have not turned in keys by July 25, 2021, there will be a $100 per day hold over fee assessed until you have turned in keys. When turning in keys to a member of management you will be asked to provide a US forwarding address. Your final account statement* may be emailed or mailed to you. All refunds will be mailed using the forwarding address you have provided.
*A Final Account Statement is an itemized statement that will be sent either by email or to the forwarding address that is provided at move-out. You should receive an accounting of any deposit within 30 days of the lease ending date on your lease. The Final Account Statement balance (should there be one) is due within 60 days of the termination date on your lease. Failure to pay the balance within 60 days may result in your account being sent to a third-party collection agency.
If you have any further questions about the move-out process, please let a member of management know.
Some Additional FAQ:
Will there be anyone on the property to help me move? We are not able to have anyone help move furniture or any personal items, but our office team is available to help with questions and directions. You may hire your own movers but please note that they must follow the move-out schedule.
How can I be sure my mail is forwarded? Go to USPS.com/move. You should turn in your forwarding address no later than 10 days before you move out in order to receive your forwarded mail in a timely manner. We are not responsible for any mail and are not allowed by Federal Law to access your mail box. Any questions must be made directly to the United States Post Office.